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Shipping Method

How do you ship & what is the price?

Why didn't my shipment come in one package?

Where do you ship?

How do you ship?

I've entered the wrong address, what do I do?

Shipping Time

How long will my order take to be delivered?

How can I track my order?

When will my tracking information appear?

Why can't I track my order on your website?

Why is my shipping status unchanged?

Why do I have an extra fee upon delivery?


Payment Method

How can I pay for my order?

Which currency does Epic Peaks use?

Safety & Security

Is my credit card information secure while ordering?

What do you do with my personal information?


Placing An Order

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How long do I have to return an order?

How do I start a return?

My product arrived broken or damaged.

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